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Diagnostic Reasoning Capture from Voice Debriefs

Copy-Paste Script 3 hours
Airtable

The Problem

Your best tech's diagnostic process lives in his head. When he quits, 15 years of knowledge walks out the door. This automation captures 90-second voice debriefs after each repair and builds a searchable knowledge base organized by equipment type and symptom.

How It Works

Input

90-sec voice debrief after diagnosis or repair

Transformation

AI extracts: symptoms, diagnostic steps, reasoning, equipment notes, resolution. Stores in searchable knowledge base.

Output

Troubleshooting library by equipment and symptom. New techs get senior tech's exact approach.

Importable Templates

Make.comAudio transcription with OpenAI Whisper
n8nTranscribe voice messages with Whisper

PRD

prd here

RolesField TechOwner
IndustriesHVACPlumbingElectrical
PrinciplesTurn Unstructured into StructuredCapture What's Already Happening