Call & Lead Handling
Voicemail Transcription to Priority Lead Cards
Copy-Paste Script
2 hours
The Problem
15 voicemails sit overnight. CSR starts listening at 8am. The emergency call from 10pm is 11th in the queue. That customer already called your competitor. This automation transcribes every voicemail, scores urgency, and delivers priority-sorted lead cards by 6am.
How It Works
Input
Voicemail audio files from VoIP system (webhook)
Transformation
Whisper transcribes. AI extracts: name, phone, service, urgency. Scores priority. Formats lead card.
Output
Priority-sorted lead cards by 6am. Emergencies flagged immediately.
Importable Templates
Make.comAudio transcription with Whisper
PRD
prd here
RolesCSRDispatcherOwner
IndustriesHVACPlumbingElectrical
PrinciplesSpeed Wins the JobTurn Unstructured into Structured